In an effort to keep myself busy during the lull that follows subscription renewals, I’ve been working on a multi-faceted project to clean-up our local and UL holdings statements.
One thing I noticed about how my predecessor handled closing out holdings statements was that she always waited to close out a statement until that statement could be ‘true’. For instance, in the case of a journal title we bind, she would wait until the last received volume had returned from the bindery and was assigned an item record before closing out the holdings statement for that title.
The problem with this approach is that it relied heavily on the attention to detail of our student workers, as they were the ones responsible for collecting and preparing volumes for binding and then processing volumes returned from the bindery. They would have to notice that a volume was the last we’d receive for a title, make a note of this, and see or remember the note when the piece returned from the bindery, and then communicate this information to the full time staff member responsible for updating our holdings in the ILS and UL.
In the past year that I’ve worked in this library, I’ve discovered that the majority of our local holdings statements that should have been closed were in fact left open, and that an even greater number of union listings in OCLC were never closed. This leads to problems with both our local and ILL patrons who assume, based on an open holdings statement, that we receive or retain all current issues of a journal, when, in fact, we don’t.
I’ve since changed the protocol for closing holdings statements in what may appear to be a dramatic way: I close holdings statements as soon as I know a title has changed, ceased, or our subscription has been canceled. Yes, these preemptively closed holdings statements are just as wrong for the duration of our active subscription as the holdings statements that were left open, since they state that we’ve received pieces that we haven’t. However, in the long run I’ve found that far fewer holdings statements slip through the cracks when they’ve been closed preemptively.
For the next few weeks I’ll be hunting down and closing out the holdings statements that my predecessor missed. In this case, I think it’s better to tell a white lie – that is, to close out a holdings statement while our subscription is still ‘open’ – than to be leading patrons on long into the future.
How do you manage print subscrition cancellations and title changes/cessations with regards to holdings statements?